Privacy Policy

We (also referred to as “we”, “us”, or “our”) are committed to protecting your personal data and privacy.

This Privacy Policy sets out the ways in which we collect and store the information you provide through the Celest Bitdex website (the “Website”).

These principles will be upheld:

• To ensure transparency about how we collect and process your personal information:

We want you to be able to make informed choices about the use and processing of your personal data. That’s why we created this website. To achieve this, we use a range of methods and procedures to provide you with clear, relevant information about how personal data is used.

If we determine you need specific details, we will provide them to you at the appropriate date and time.

We are happy to answer any questions you may have and to provide any clarifications you need regarding any limitations set by law. You can reach us directly by email at the address below: info@celest-bitdex.com

• Personal data will be used solely for the purposes outlined in this policy.

Personal Data may be processed by Us for various purposes, including providing the website to you and connecting you with third-party trading platforms (the 'Services'); improving the site; protecting our rights and interests; facilitating the maintenance and provision of the Services; meeting regulatory or legal obligations; and carrying out administrative and business activities to support the delivery and use of the Services.

We also process personal data to better understand your preferences and needs.

• Access essential tools to safeguard your rights in relation to personal data:

To help you exercise your rights, we have substantial resources in place. Contact Us at any time to request access to your personal data. We can correct or delete it, and stop using it for specific purposes or altogether. We can also transfer your information to you or to a third party. We will endeavour to accommodate your requests.

• Protect your personal data:

While we cannot guarantee the complete security of your personal data, we are committed to continually implementing a range of measures and controls to ensure that your personal data remains protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy explains the types of personal data the company collects about individuals, and how it processes it, shares it with third parties, protects it, and related practices.

This Policy concerns information that relates to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or through a combination of additional information we hold or can access.

The Policy defines 'processing' as any activity that involves the use or collection of personal data. It includes the management, organisation, and storage of personal data.

Our services are intended for general audiences and are not designed for use by anyone under the age of 18. We do not knowingly collect or solicit information from individuals under 18, and we do not knowingly allow such individuals to use our services. If we become aware that we hold any information about children, we will delete it as quickly as we reasonably can.

2. What personal data do we hold about you?

When you use our services and channels, or visit our website, we collect personal data. We may ask you for personal data in certain circumstances. In other cases, we collect personal data by analysing how our services and channels are used, or by receiving information from our third-party partners.

3. There is no obligation to provide personal information to the company, nor any consequences.

You are not obliged to provide us with any personal data. However, in certain circumstances, choosing not to do so could hinder us from providing our services. It could also prevent users from accessing the website.

4. What types of personal data do we collect? When you visit our website, we will collect the following personal information:

This includes information about your online activity log, traffic data (including your IP address and the date and time of access), the language you use, software crash logs, the type of browser used, as well as information regarding the device you utilise. The information we collect is not personal data and cannot be used to identify you.

Personal Data We receive from you: Any personal data you voluntarily provide to Us when you connect to a third-party online trading platform through Us.

Personal data you supply directly to third-party platforms to facilitate transactions: this includes your full name, postal address, telephone number, and email address.

5. Lawful basis and purposes for the processing of personal data

Your personal data is processed by the company for the purposes set out in this section and in line with the applicable legal basis.

Without a lawful basis, the company cannot collect, use or otherwise process your personal data. The legal grounds on which the company is permitted to process your personal data under law are:

• You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so that we can transfer it to a third-party trading platform.
• The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve our services or to defend legal claims.
• Processing is necessary to comply with a legal obligation.

Contact us by email for further details about the processing required to safeguard legitimate interests.

Below is a list of reasons and legal bases on which we may use the information you provide to us. Personal data.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third-party service providers that provide services to us, such as hosting and storage, IP address management, and user experience analysis.

You may also ask us to disclose specific personal data about you to third-party trading platforms. In such cases, we will share the personal data you have provided to us with those third-party platforms. Their use of your personal data is governed by their own privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. This can provide The Company with the resources needed to enhance and improve the products and services it provides to its customers.

Where necessary to protect the rights of third parties or to safeguard assets, The Company may disclose personal data to relevant regulatory, local or other official authorities.

We may also share your personal data with potential investors or buyers, or with lenders to the company or any other group company, if such a transaction takes place (including the transfer or sale of assets belonging to the company or any other group company) or as part of any merger, reorganisation, consolidation, or insolvency/bankruptcy of the company or any other business within the group.

7. Cookies and services provided by third parties

We may use third-party services, such as advertising providers on our website or analytics firms. These third parties may also use cookies or other technologies.

Cookies are small text files stored on your device whenever you visit or use this website. They collect information about your preferences and browsing behaviour to enhance your experience, remember your settings, and customise the products and services you may find useful. Cookies are also used for statistical and analytics purposes.

Some of the cookies we use are session cookies. These are stored temporarily on your device and last only for the duration of your browsing session, ending when you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the website recognise you as a returning user and make it easier for you to return to the site.

Types of cookies:

We may use them depending on their purpose:

Cookies are blocked or removed

To block or delete cookies, you’ll need to adjust your browser’s settings. Below are links to guide you through the process for several of the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

However, please note that some or all of the website's functions and features may not work as expected if this occurs.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfil the purposes of processing described in this policy, or for longer where required or permitted by laws, regulations, policies, or applicable orders.

We will share your information with third-party trading platforms for 12 months. If you consent, we will continue to share your data for a further 12 months.

We routinely review the Personal Data we hold to assess whether it is still required.

9. Transfers of personal data to a third country or to an international organisation

Your personal information may be transferred to other countries, i.e. to a third country (a jurisdiction other than the one in which you reside), or to international organisations. The Company takes all necessary measures to protect the personal data you provide and to ensure that data subjects can exercise their rights and have access to effective legal recourse.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

• Transfer to a third country or international organisation that the European Commission has determined provides adequate protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
• The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities, in accordance with the requirements of Article 46(2)(a).
• The transfer was carried out in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The Clauses adopted by the European Commission can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details of the security measures it uses to protect your personal data when transferred to third countries or international organisations. Please email info@wealthwaydigital.uk

10. Personal Data Security

We have implemented appropriate technical and organisational measures to protect personal data. These include preventing the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant that the security of your personal data will be error-free. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorised access by a third party, or any other cause beyond our control.

Where legal or other requirements beyond our control apply, we may be obliged to share your personal data with third parties, including public authorities and regulators. In such cases, we cannot control how those third parties protect your personal data.

No transmission of personal data over the internet is entirely secure. The Company cannot guarantee the security of personal data you send to us online.

11. Hyperlinks to websites belonging to third parties

Links to third-party websites and apps are provided on this website. These sites and apps are not under the company’s control. We are not responsible for the collection or processing of personal data by these third-party services. This Policy does not apply to activities conducted through such sites or apps.

When visiting any third-party websites or apps, we recommend reading their privacy policies before deciding whether to access or use them. We also recommend that any personal data be provided to them.

12. Changes to this Policy

This policy may be updated at any time. If we make changes, we will notify you by posting the updated version on our website. In addition, when we make significant changes, we will seek to inform you through appropriate channels and will publish an announcement on our website. Unless expressly stated otherwise, any amendments will take effect upon publication of the revised policy.

13. Your rights regarding your personal information

You are entitled to request that we verify the accuracy of the personal data collected about you, to correct any errors, and to delete any personal data we do not require. You may also restrict the scope or types of processing of your personal information

If you are an EEA resident, please refer to the following page:

These rights are available to you in respect of the personal data you provide. You may exercise your rights by sending an email to the address below.

Access rights

The Company can verify whether personal data are being processed about you. If they are, you can access your personal data.

The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. Upon request, the data will be made available to you electronically.

The right to access personal data must not infringe the rights and freedoms of others. If a request would harm or otherwise prejudice another person’s rights and freedoms, the company may refuse to comply with the request or limit the extent to which it can be fulfilled.

Right to rectification

The Company may rectify inaccurate personal data. You are entitled to request that any incomplete personal data about you be rectified, taking into account the purpose of the processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer needed for the purposes for which they were collected or otherwise processed; (b) You withdraw your consent and there is no other legal basis for processing; (c) You object at any time, on grounds relating to your particular situation, to the processing of your personal data where it is based on legitimate interests pursued by us or a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be erased to comply with the company's legal obligations.

This right does not apply where the processing is necessary (a) to fulfil a legal obligation imposed by European Union or Member State law; or (b) to establish, exercise or defend legal rights.

Processing restrictions

If you are concerned about the accuracy of your personal data, you can ask the company to restrict the processing of your personal data.

If you request that personal data be restricted, such data may only be retained with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural person, or for reasons of substantial public interest within the European Union or a Member State.

Your right to data portability

If the processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the legal right to access and review the personal data about you that you have provided to the company.

You are entitled to request that your personal data be transferred directly from the company to another controller, where technically feasible. Your rights under the right to erasure are not affected by exercising your right to data portability. The right to data portability must not interfere with the rights or freedoms of others.

Right to challenge

You have the right to object at any time to the processing of your personal data based on legitimate interests pursued by the company or a third party. This includes profiling based solely on those legitimate interests. If we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms, or interests, or if processing is necessary for the establishment, exercise, or defence of legal rights, we may continue processing your data.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to decline consent

You may withdraw your consent to process your personal data at any time. This will not affect the lawfulness of any processing carried out on the basis of your consent before its withdrawal.

You have the right to lodge a complaint with your supervisory authority.

You may lodge an appeal with a supervisory authority established by a Member State to protect individuals’ fundamental rights in relation to the processing of personal data within the European Union.

Certain laws of the European Union and its Member States may restrict your rights regarding your personal data, as detailed in section 13.

We will provide the requested information in accordance with your rights under Section 13 of this agreement within one month of receiving your request. The timeframe may be extended by up to two months if necessary, depending on the nature of your request and the volume of requests. Within one month of receiving your request, we will notify you of any extension and the reasons for it.

So long as it does not conflict with section 13 of the law, information requested under your rights in section 13 will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act.

If we have any doubts about the identity of the individual submitting your request, the company may request further information.